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Refund and Returns Policy

Welcome to our Refund and Returns Policy. This document outlines the terms and conditions governing returns, refunds, and exchanges for purchases made through our website, https://www.cexor.store. Please read this policy carefully before making a purchase.

Return Eligibility

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide the receipt or proof of purchase. Returns must be initiated within 30 days of the purchase date.

Non-Returnable Items

Certain items are not eligible for return, including perishable goods, custom products, and personal care items. Gift cards and downloadable software products are also final sale and cannot be returned.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected] or +1(806)737-9486.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email protected] and provide your order number and details about the product you would like to exchange.

Shipping for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Return Address

Please ship your return to the following address:

Contact Information

If you have any questions about our Refund and Returns Policy, please contact us:

Policy Changes

We reserve the right to modify this refund and returns policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

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